Shipping & Delivery Shipping You Can Trust,
Service You’ll Love
Get your dream jewelry delivered with confidence. Our discreet packaging keeps gifts a surprise, while flexible shipping options and full insurance—at no extra cost—ensure your order is protected every step of the way. Plus, FedEx orders over $1,000 require a signature for added security.
Shipping Coverage:
With trusted global delivery partners, we ship to the US and worldwide, so your chosen piece arrives beautifully packaged at your doorstep.
Processing & Delivery Time:
Order Processing: All orders are processed within 1–2 business days.
If the order is custom made than it will take 1 week to complete.
Delivery Timeline: Once shipped, orders are delivered within 15business days.
You will receive an email confirmation with tracking details once your order has been dispatched.
Shipping Charges:
Standard Shipping: Free on all orders.
Express Shipping: (Optional, if offered) May be available with an additional fee.
Order Tracking:
All orders are shipped with tracking. You will receive a tracking number and link via email to monitor your shipment status.
Delays & Exceptions:
While we strive to deliver within 15 business days, delays due to weather, courier issues, or regional restrictions may occasionally occur. We appreciate your patience and will assist you in any case of unexpected delay.
Incorrect Shipping Details:
Please double-check your shipping information before placing your order. Elara Jewels is not responsible for delays or losses due to incorrect or incomplete addresses.
Lost or Damaged Packages :
If your order is lost or arrives damaged Notify us within 24 hours of receiving the package. We will initiate a claim with the courier and assist in resolving the issue as quickly as possible.