Once your purchase is confirmed, you’ll receive an email with your sales receipt and order details. You can also access it anytime by logging into your account and visiting the Order History section.

Each piece from Elara Jewels is made-to-order and carefully handcrafted, which means we currently do not accept returns once an order is completed.
However, your satisfaction is very important to us — if your product arrives damaged or not as described, please contact us within 48 hours of delivery. Our support team will assist you immediately with a suitable solution or replacement.

Yes, many of our popular designs are restocked regularly. Some exclusive or limited-edition pieces may return in small quantities, so we recommend subscribing to our newsletter or enabling “Notify Me” on the product page to get updates.